We have the biggest trading partner network, combined with the most extensive service centre offering in Australia, to enable your supply chain and provide you with a range of platforms where and when you need it; helping you lower your logistics costs and leverage your network efficiencies.
View our New Zealand service centre location details and normal trading hours by clicking here
Your Insights Our Actions
We're committed to continuously improving your experience with our platforms, services and people. Based on the valuable feedback and insights you share with our team, we take the necessary actions.
To view a more comprehensive version from CHEP Australia, click here
To view a more comprehensive version from CHEP New Zealand, click here
Key contacts to support you
We have a team of experts that can assist you with your enquiries.
Download the latest key contacts flyer for CHEP Australia by clicking here and CHEP New Zealand by clicking here
Accessing training and support resources online
You can access our online equipment control training modules, which you can complete anytime and at your own pace. Click here to find out more.
Click here to view the recording of the training webinar on the new interactive invoice held in May 2018. This covered each of the major functions of the interactive invoice and pinpointed how to get the most out of the invoice.
Click here to view the recording of the Question and Answer (Q&A) webinar session on myCHEP held in March 2018. This covered how to effectively use myCHEP's more advanced features like bulk corrections and scheduled reporting, which save you money by giving you time back in your day.
Click here to view the recording of the Introduction to myCHEP training webinar session held on 10 July 2018. Click here to view the recording of the Introduction to myCHEP training webinar session held on 19 July 2018. Both sessions covered: 1) navigating the myCHEP homepage; 2) how to: personalise your homepage, create a transfer, review / modify transactions (search, print and correct), create an issue/return, run a transaction activity report, search and print invoices; 3) understand myCHEP admin features, and 4) additional training resources available.
For additional training resources on myCHEP including training guides and webinars, click here.