Service Centre Trading Hours
We have the biggest trading partner network, combined with the most extensive service centre offering in Australia, to enable your supply chain and provide you with a range of platforms where and when you need it; helping you lower your logistics costs and leverage your network efficiencies.
View our Australian service centre location details and Christmas trading hours by clicking here
View our New Zealand service centre Christmas trading hours by clicking here
View our Australian service centre location details and normal trading hours by clicking here
View our Australian calendar for 2018 by clicking here
View our New Zealand service centre location details and normal trading hours by clicking here
Your feedback helps us deliver a better user experience on myCHEP
We're committed to providing you with the smartest, simplest and fastest customer portal that makes it easier for you to do business with CHEP.
We rely on your feedback and will continue to update the portal to enhance your user experience.
For the latest release (v2.7) of myCHEP, we've added new functionality, made enhancements and fixes, including:
+ Added the Authorised Transfer module
+ Improved visuals of the Transfer PDF
+ Enhanced the transaction type display in the Transaction Activity Report for clearer communication of corrections
+ Fixed Invoicing so that interactive invoices are now visible
for more information on these new enhancements, fixes and functionality that have been driven by your feedback.
Finalist in the Banksia Leadership - Circular Economy Award
If you would like to setup a myCHEP account, then please contact our Australian Customer Service team on 13 CHEP (13 2437) or our New Zealand Customer Service team on 0800 652 437
CHEP has been recognised as a finalist in the Banksia Leadership in the Circular Economy Award. This nomination recognises CHEP’s business model that converges the circular and sharing economies, creating more sustainable supply chains.
Read the full story by clicking here
or find out how CHEP can help you improve your bottom line and reduce your environmental impact by clicking here
Your Insights Our Actions
We're committed to continuously improving your experience with our platforms, services and people. Based on the valuable feedback and insights you share with our team, we take the necessary actions.
Click here to view the infographic showcasing how we're making it easier to do business with CHEP Australia.
To view a more comprehensive version from CHEP Australia, click here
To view a more comprehensive version from CHEP New Zealand, click here
Key contacts to support you
We have a team of experts that can assist you with your enquiries.
Download the latest key contacts flyer for CHEP Australia by clicking here and CHEP New Zealand by clicking here
Accessing training and support resources online
You can access our online equipment control training modules, which you can complete anytime and at your own pace. Click here to find out more.
Award winning Store Solutions