Download CHEP's capability brochure by clicking here and learn how we can partner with you
Other important news and updates
We're committed to providing you with the smartest, simplest and fastest customer portal that makes it easier for you to do business with CHEP.
In line with the feedback received, we’re excited to announce that we have added new functionality, plus made several enhancements and fixes to myCHEP including stock balances updated more frequently. Click here for more information on the release notes in Australia.
Notification: Phishing emails circulating claiming to be from CHEP Australia
CHEP is aware that some customers have received a fraudulent email claiming to be about their CHEP invoice and account. These emails are not from CHEP.
We advise you not to enter your account information on websites linked from these messages, and never download or open attachments or links included within them.
If you have received a suspicious email or think you might have entered personal information like a password or credit card information on a scam website relating to CHEP, if you are in Australia, immediately contact CHEP Customer Service on 13 CHEP (13 2437) or firstname.lastname@example.org and your IT department. If you are in New Zealand, immediately contact CHEP Customer Service on 0800 652 437 or email@example.com and your IT department. Click here to access further information on determining email legitimacy.
Service Centre Trading Hours
We have the biggest trading partner network, combined with the most extensive service centre offering in Australia, to enable your supply chain and provide you with a range of platforms where and when you need it; helping you lower your logistics costs and leverage your network efficiencies.
View our Australian service centre location details and normal trading hours for FY19 by clicking here
View our New Zealand service centre location details and normal trading hours by clicking here
For more information on CHEP's range of platforms and solutions, please contact customer service on 13 CHEP (13 2437).
Your Insights Our Actions
We're committed to continuously improving your experience with our platforms, services and people. Based on the valuable feedback and insights you share with our team, we take the necessary actions.
To view a more comprehensive version from CHEP Australia, click here
To view a more comprehensive version from CHEP New Zealand, click here
Key contacts to support you
We have a team of experts that can assist you with your enquiries.