Read about the latest news and updates from CHEP and the industry in Vantage
CHEP Australia is proud of its partnership with Foodbank, the largest food collection organisation in Australia. We provide not only our platforms but also our expertise to ensure donated products move safely from where it's manufactured to where it's most needed. View the 2017 Snapshot that shows how this support assists Foodbank by clicking here
Download CHEP's capability brochure by clicking here and learn how we can partner with you
Other important news and updates
We're committed to providing you with the smartest, simplest and fastest customer portal that makes it easier for you to do business with CHEP.
In line with the feedback received, we’re excited to announce the following new functionality - smarter reports for issues and returns, supporting documents on excess wear and tear charges, and website feedback module. We’ve also made several enhancements and fixes to myCHEP. Click here for more information on the release notes in Australia. Click here for more information on the release notes in New Zealand.
Service Centre Trading Hours
We have the biggest trading partner network, combined with the most extensive service centre offering in Australia, to enable your supply chain and provide you with a range of platforms where and when you need it; helping you lower your logistics costs and leverage your network efficiencies.
View our Australian service centre location details and normal trading hours by clicking here
View our New Zealand service centre trading hours for the Queen's Birthday by clicking here
View our New Zealand service centre location details and normal trading hours by clicking here
Your Insights Our Actions
We're committed to continuously improving your experience with our platforms, services and people. Based on the valuable feedback and insights you share with our team, we take the necessary actions.
To view a more comprehensive version from CHEP Australia, click here
To view a more comprehensive version from CHEP New Zealand, click here
Key contacts to support you
We have a team of experts that can assist you with your enquiries.
You can access our online equipment control training modules, which you can complete anytime and at your own pace. Click here to find out more.
Click here to view the recording of the training webinar on the new interactive invoice held in May 2018. This covered each of the major functions of the interactive invoice and pinpointed how to get the most out of the invoice.
Click here to view the recording of the Question and Answer (Q&A) webinar session on myCHEP held in March 2018. This covered how to effectively use myCHEP's more advanced features like bulk corrections and scheduled reporting, which save you money by giving you time back in your day.