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COVID-19 INFORMATION FOR CUSTOMERS - 27 JULY 2021

CHEP Australia continues to follow public health order requirements and has strict COVID-19 safety protocols in place, at all its Service Centres. CHEP provides an essential service to Australian supply chains and all services centres remain open to customers, for both issues and returns. 

Should you require further assistance, please email your account manager, or contact CHEP Customer Service on 13 CHEP (13 2437) or email au.customerservice@chep.com

SERVICE CENTRE TRADING HOURS

We have the biggest trading partner network, combined with the most extensive service centre offering in Australia, to enable your supply chain and provide you with a range of platforms where and when you need it; helping you lower your logistics costs and leverage your network efficiencies.

  • View our Australian service centre location details and normal trading hours for FY22 here

  • View our Australian service centre public holiday trading hours for 2021 here
  • View our New Zealand service centre location details and normal Trading hours here

  • View our New Zealand service centre public holiday trading hours here

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 CHEP Invoice ExplainerCHEP Invoice Explainer  

NEW easy to understand Invoice Explainer available now!

We've developed a new explainer to make it easier to understand your CHEP invoice. Click here to access this quick and simple support resource. 

My CHEP-Laptop  

myCHEP Release Notes 6.3.0 (APAC) - March 2021

Check out the latest release notes on myCHEP, a smart, simple and fast portal built for you to manage your account by clicking here.

 

 

Your Insights, Our Actions UPDATED!

Throughout the year, we invite customers to share their thoughts and feedback so we can understand what's working well and continue to invest in these areas, and identify opportunities to improve the value we deliver. 

Here is an updated summary of the improvement initiatives we were working on and delivered for the last quarter. 

 

 

 

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