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  • Read about news from CHEP and the industry in Vantage 
  • Check out the latest updates on the initiatives we are investing in to improve your overall experience and satisfaction with CHEP by clicking here
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CHEP recently facilitated open discussions with its customers across Brisbane, Melbourne, Sydney, Perth and Adelaide during their annual customer forum program held through September and October.

With more than 120 customers involved from different sectors including Fresh, Consumer Goods, Retail and Logistics, these forums provide an excellent opportunity for supply chain collaboration, focusing on key challenges and areas for development. 

At the event, attendees had the opportunity to share their views and experiences with CHEP, and build valuable connections with each other.

Customers were also given a first-hand opportunity to view myCHEP and Interactive Invoice.

Jennifer Atkins, Pallet Controller at Lindsay Australia Limited who attended the forum in Brisbane said, “This was my first Forum and I found it very informative. It was great to meet other Controllers, discuss some of the issues we are facing and brainstorm how we can work together to solve them. I look forward to participating in next year’s event.”

Since their inception in 2011, Customer Forums outputs have contributed to the roll out of the following initiatives:

Cate Binet, Manager of Customer Experience and Innovation ANZ said, "It was great to see so many familiar faces and to meet new customers at our recent Customer Forums. These sessions provide our team with an opportunity to better understand customer challenges and opportunities and discuss ideas to drive best practice across supply chains. It’s also a good opportunity to share progress on things we’re working on to improve customers’ experience." 

CHEP Customer Forums are held annually in Brisbane, Melbourne, Sydney, Perth and Adelaide. If you were unable to attend the recent round of Forums and would be interested in an upcoming webinar on similar topics, please contact: Cate Binet on 0407 035 580 or Matthew Schild on 0437 485 685.

Click here to see some of the work we’ve been doing, talk to your account manager or email us for more information.


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