Learning, collaborating and networking opportunity: CHEP Customer Forums
Our Forum program is about connecting with our customers and building improvements to your business and ours.
With over 550 customers involved, we’ve been running Customer Forums and Working Groups in Sydney, Brisbane and Melbourne since 2011. Focused on developing best practice equipment control processes, we’ve expanded the program to Adelaide and Perth. The forums and working groups are hands-on sessions designed to promote discussion and deliver actionable outcomes.
Since our 2016 customer forums, we’ve been working on a number of projects around the country, developing initiatives and solutions in key areas important to you. Click here to view the latest update. some of the materials we’ve discussed and developed in our Forums so far.
We're committed to continuously improving your experience with our platforms, services and people. Based on the valuable feedback and insights you share with our team via our forums, surveys and over the phone, we take the necessary actions. Click here to see how we're making it easier to do business with CHEP Australia.
CHEP Customer Forums all wrapped up for 2018
5 cities over 3 months with over 140 attendees involved this year from different sectors including Fresh, Consumer Goods, Retail and Logistics.
These forums provided an excellent opportunity for collaboration, networking and helping to drive best practice in the community.
Attendees had the opportunity to share their views and experiences with CHEP and build valuable connections with each other. Sessions featured:
- Case studies with The Kraft Heinz Company in Brisbane and Redox in Sydney
- Workshop on equipment controller on-boarding
- Updates on CHEP initiatives
- Presentation on available resources and reporting from CHEP
- myCHEP training
Next steps - we are now finalising additional on-boarding and support resources, along with training material for the launch of the Exchange module in myCHEP due in 2019.
Image collage of Customer Forums 2017 in Brisbane, Melbourne and Sydney
Image collage of Customer Forums 2018