Latest News

Stay up to date on the latest news for customers

Here you will find the latest news and announcements for our customers.

Together we keep business moving

A collective commitment to share and re-use CHEP pallets. This is what enables thousands of businesses to operate efficiently. We are investing in collaborative initiatives that aim to increase flexibility and grow our pallet pool.

Click here to read more
Together we keep business moving
Together we keep business moving

Your Insights, Our Actions

We're committed to continuously improving your experience with our platforms, services and people. Based on the valuable feedback and insights you share with our team, we take the necessary actions.

Keep an eye out for our new CHEPedia Toolbox newsletter for regular updates on tips, tools and tactics to help simplify and improve your equipment control. 

Click here to view the latest update
Your Insights, Our Actions
Your Insights, Our Actions

2024 IT Planned Service Maintenance

As part of our commitment to improve your experience, CHEP is planning to perform a series of IT service maintenance throughout the year. While we implement these, there may be an impact to customer transaction systems, which will be communicated to you closer to these dates.

Upcoming key dates for 2024 maintenance:

  • 20-21 April
  • 18-19 May
  • 8-9 June
  • 20-21 July
  • 17-18 August
  • 21-22 September
  • 19-20 October
  • 16-17 November
  • 14-15 December

Please note: these dates are subject to change based upon major project implementations. In addition, this does not reflect unplanned outages that may occur, requiring us to perform unscheduled maintenance to correct them. We will publish additional information regarding these types of activities as well.

2024 IT Planned Service Maintenance
2024 IT Planned Service Maintenance

Customer Newsletter: Vantage

Quarterly newsletter sent to customers in Australia. It features the latest news and updates from CHEP and the industry.

Click here to access the latest edition
Customer Newsletter: Vantage
Customer Newsletter: Vantage

Customer Newsletter: CHEPedia Toolbox

Quarterly newsletter featuring useful tips and tools to help you optimise your supply chain sustainably, and make it easier for you to do business with CHEP.

Click here to access the latest edition
Customer Newsletter: CHEPedia Toolbox
Customer Newsletter: CHEPedia Toolbox

Customer Forums

Our forum program is about connecting with our customers and building improvements to your business and ours.

With over 550 customers involved, we’ve been running customer forums and working groups in Sydney, Brisbane and Melbourne since 2011. The forums and working groups are hands-on sessions designed to promote discussion and deliver actionable outcomes. 

Learn more about our customer forums
Customer Forums
Customer Forums

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Latest News | CHEP Australia