We understand the value of customer feedback and we actively seek it.
We receive and record hundreds of pieces of feedback every month – through face-to-face visits and forums with customers, our online presence and our call centre. We also conduct regular surveys with customers to ensure we understand what is important to you.
Based on the valuable feedback and insights you share with our team, we take the necessary actions.
Click here to see what we’re doing to respond to what customers are saying, and how this can add value to your business