Trading Partner Information
TRADING PARTNER CONTACTS LOOK-UP
You can now look-up trading partner contact details through a docket number search in myCHEP. This will make it easier for you to follow up any transactional queries in a timely manner.
TRADING PARTNER CONTACT DETAILS
Log in here for a list of National Pallet Controller contact details for CHEP customers. Email us to add your details to this list.
RETAIL DISTRIBUTION CENTRE TRADING RULES
When sending pooled equipment to retail distribution centres (DCs) there may be specific trading rules or relationships in place. These have been agreed between trading partners as part of their commercial agreements and are administered by equipment management systems.
Below is a matirx outlining information on equipment transfer procedures where retailers have specific trading rules in place. Click here to download a pdf version.
For more information contact your trading partner, or click on the links below to ensure you and your team are aware of your trading rules, and for further contact information.
Please note these details are relevant for Australian customers.