Best Practice Tips

Here's some tips from our specialists around the country on Equipment Control Etiquette.

The Daily Habits of good Equipment Controllers

Record and advise all physical movements electronically
Send all transactions to CHEP everyday
Reconcile your dockets against your own internal paperwork e.g. dispatch consignment notes or invoice records
Review corrections and outstanding transactions

The Monthly Habits of good Equipment Controllers

Make regular contact with trading partners to build rapport and resolve reconciliation items
Identify opportunities to communicate conformance/non-conformance of equipment control within your organisation e.g. Newsletters /Tool Box meetings

Best Practice Trading

Agree on trading arrangements with any new trading partners up front
Include these arrangements in the appropriate supply agreements
Communicate these within your business
Talk with trading partners before rejecting transactions (provide a window of time for correspondence to flow back)
Review trading arrangements periodically with trade partners to identify any trends and resolve any ongoing issues

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