CHEP's Responsibilites

  • Provide processes and systems to enable access to order and transfer equipment.
  • Process approved transactions in a timely manner.
  • Process approved transaction adjustments in a timely manner.
  • Provide accurate transactional statements and invoice information.
  • Provide training and assistance on the transactional process and account management. (Please refer to the training section for further information)
  • Ensure that the privacy of all trading partners is upheld.
  • Administer the terms as agreed by the trading parties.