A CHEP invoice contains a lot of details, and we want you to understand it so that you can reconcile your accounts as efficiently as possible, saving you time and money. To help with this, we have created a guide explaining the layout and contents of your invoice.
Download the guide for the Australian invoice here
Download the guide for the New Zealand invoice here
Invoice Sort Options
As part of our goal to make it easier for you to review and reconcile the transactions on your invoices, you are now able to change the sort order of transactions on your invoice.
This means you can now view your invoice sorted by equipment type, trading partner or movement date. View the various sort options available here.
To change your sort options contact Customer Service:
Australia 13 CHEP (13 2437)
New Zealand 0800 65 2437
Available now - Easy to use interactive invoice
The new interactive invoice gives you easy access to view your account activity in an interactive and simplified way. It will assist you with account monitoring and reconciliations.
Click here to see this in action and check out the support resources on CHEPedia. Register to receive the interactive invoice by contacting 13 CHEP (13 2437).